Portal Documentation

Dashboard And Orders

Understand the owner dashboard and day-to-day order management workflow.

Dashboard overview

The dashboard is the owner-facing overview of shop activity. It surfaces high-level analytics and gives you a quick sense of platform health.

Managing orders

Inside the management dashboard, orders are handled through status transitions such as pending, completed, and collected.

  • Use order status updates to keep the team aligned.
  • Staff-focused users are redirected toward the most relevant order areas.
  • Location-restricted team members only see orders tied to their assigned locations where applicable.

Recommended workflow

  1. Review incoming orders promptly.
  2. Prepare and complete the order once it is ready.
  3. Mark collected orders to keep reporting accurate.